Rental Guardian

Rental Guardian
Program: Play Travel Protection®
Play Travel Protection
Underwritten by Nationwide Mutual of Columbus, Ohio


Play Travel Protection® is an important way to protect your vacation investment against unforeseen circumstances that may occur before or during your scheduled trip. Travel Protection and Cancel for Any Reason Travel Protection offered by InsureStays® via RentalGuardian®'s integrated platform.


Without travel protection, travelers run the risk of possibly losing part or all of their vacation investment if unforeseen circumstances like the following happen:

  • Illness, injury or death to you, your traveling companions, or a family member not in the traveling party;
  • Natural disasters like hurricanes or blizzards that cause a mandatory evacuation or cause your rental unit to be inaccessible or uninhabitable;
  • Inclement weather causing delay or cancellation of travel;
  • Unexpected work-related activities like a job transfer, merger or acquisition;
  • Road closures;
  • You or Your Traveling Companion are hijacked, quarantined, required to serve on a jury, subpoenaed, required to appear as a witness in a legal action;
  • Plus many, many additional covered reasons. 30 trip cancellation reasons in all.
  • IMPORTANT: Refer to your policy for specific coverage details.


  • You or your traveling companion being involved in an auto accident in route to your destination;
  • You or a Traveling Companion being required to work during the Trip;
  • The primary or secondary school where You and/or a Traveling Companion(s) or Your or a Traveling Companion's Dependent Children attend must extend operating session beyond the pre- defined school year, and interferes with Your scheduled Trip dates;
  • Death of Your cat or dog that occurs within seven (7) days prior to Your Trip Scheduled Departure Date as certified by a Veterinarian at the time of Loss preventing Your participation in the Trip;
  • A closed roadway causing cessation of travel for You and/or a Traveling Companion for at least six (6) consecutive hours to or from Your Trip destination (substantiated by the Department of Transportation, state police, etc.);
  • Reimbursement of prepaid ski-lift tickets if 50% or more of the trails are closed for 24 hours or more.
  • IMPORTANT: Refer to your policy for specific coverage details.


  • Available to: All US resident Travelers plus Eligible Non-US resident Travelers.
  • Retail price: 7.0% x trip cost.
  • Covers 100% of covered trip cancellation, delay and interruption reasons.
  • Coverage may be purchased at the following times:
    • At time of initial booking
    • Up to 30 days before initial check-in.
      • Traveler may purchase less than 30 days if purchase of coverage is at the time of the booking.


  • Available to: US resident travelers ONLY (not available to NY, WA and NH state residents).
  • Retail price: 10.8% x trip cost.
  • Covers 100% of covered trip cancellation and interruption reasons & provides partial reimbursement for trip cancellation reasons not listed in the policy.
  • Coverage may be purchased at the following times:
    • At time of initial booking
    • Within 14 days of initial booking.
      • NO PURCHASES allowed less than 30 days before check-in date.


Play Travel Protection:
  • For US & Non US travelers from all 50 states
  • For Claims questions: 833-610-0736 (Monday-Friday) or by emailing [email protected]
  • For Policy & Coverage questions: Email [email protected]
Play Travel Protection (with) Cancel For Any Reason Option:
  • For US travelers from all states (except residents of NY, WA and NH)
  • For Claims questions: 833-610-0736 (Monday-Friday) or by emailing [email protected]
  • For Policy & Coverage questions: Email [email protected]


Outside the US or Canada:
  • 603-952-2684
Inside the US or Canada:
  • 833-425-5099


RentalGuardian is an online distribution platform, and is not a licensed insurance agency, nor does it represent or sell insurance. This presentation is not intended to be an offer to solicit or sell RentalGuardian. Recommended Platform Provider insurance programs in any jurisdiction where a RentalGuardian Recommended Platform Provider or their Underwriter(s) are not authorized or where such action would be unlawful. Only licensed insurance agents are qualified to evaluate the adequacy of your coverage or provide detailed explanation of coverage provisions, terms and conditions.

Products are offered by InsureStays™ (dba of Sandhills Insurance Group), NPN 16269113, and its authorized travel retailers via the RentalGuardian® software distribution platform. Visit for more information.